Wednesday, December 23, 2009

Tasters Choice....What a JOKE!

I am absolutely appalled at the practices of Nescafe Tasters Choice. If they ask you to be part of their panel and host any sort of "tasting event," my advice is DON'T!! I signed up on their panel and I receive regular emails from them. As part of my participation on their so-called "panel," I agreed to distribute samples and talk up their products at an event in my home. They in turn agreed to give me "points" of some sort to earn prizes on their website. Oh, and they also promised an Amazon gift card worth $25. Seemed reasonable. They sent me two boxes of samples to distribute, and each box of sample packets was different. I figured, great...variety is a good thing.

So I held a Christmas cookie exchange in my home and served Tasters Choice, as well as offering samples to all the guests. I took the photos and submitted my information to Nescafe. They emailed me today and rejected my submission, stating that I used the "wrong" samples and therefore they wouldn't honor my event.

How is this possible?? THEY shipped me the products for the event that was approved by THEM, and now that the event has occurred, they decide it doesn't "qualify"?? Talk about lying and deceptive business practices! You promote our product to your friends and then we will find a reason to not give you anything we promised in exchange. We win, you lose. Nice, huh?

I can definitely guarantee that I will never purchase any of their products. I don't support companies that intentionally deceive the public. I'll happily purchase Starbucks Via for my instant coffee needs and equally happily share with others how they do business.

I've asked to be immediately removed from their "panel." What a joke it is. I wonder how many other people they've duped into providing them with free marketing promotion. Nescafe is truly pathetic.

2 comments:

Annie Jones said...

Well, that wasn't very nice of them! I signed up for the panel, too, but decided early on that hosting events in my home wasn't my thing. That wasn't very clearly explained when they asked me to sign up to be a panelist. I will probably have my name removed from their list, too.

helena said...

Thanks for the information about Taster's Choice. It sounds like they tried to get as much for free out of you as they possibly could.

I don't support companies like that.